If your hard drive crashed, or you have lost your product serials for any reason and you need to re-install, you can get them back as follows:
Serials are issued by Sendowl, you can recover your serials using this form:
Prior to 7th Feb 2017: orders were processed using the ecommerce company Bluesnapfor, using their "Find your order" form you can obtain all serials that were sent to you.
Alternatively, please contact us if you are having any problems and we will help you as quickly as possible.
Once you have your serials back, you should re-install and re-enter your registration number, here is some information you may find useful: